Privacy Policy

At Third Sector Benefits, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We collect several types of information from and about users of our website and services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, date of birth, and payment information. We collect this information when you register for an account, subscribe to our services, or contact us directly.
  • Health Information: As a provider of virtual healthcare services, we may collect health information that you provide to our healthcare professionals during consultations. This may include your medical history, symptoms, diagnoses, and treatment plans. We handle this information with the utmost confidentiality and in compliance with applicable privacy laws, including HIPAA.
  • Usage Information: We collect information about how you use our website and services, such as the pages you visit, the features you use, and the time and duration of your activities. This information is collected through cookies, log files, and other tracking technologies.
  • Device Information: We collect information about the devices you use to access our website and services, such as your IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information:

We use your information for various purposes, including:

  • Providing and Improving Services: We use your information to provide you with access to our virtual healthcare services, to personalize your experience, and to improve the quality and functionality of our website and services.
  • Communicating with You: We use your information to communicate with you about your account, subscription, and any updates or changes to our services. We may also send you promotional emails or newsletters, but you can opt-out of receiving these communications at any time.
  • Processing Payments: We use your payment information to process your subscription fees and to prevent fraud.
  • Providing Healthcare Services: We use your health information to facilitate consultations with healthcare professionals, to provide diagnoses and treatment plans, and to coordinate your care.
  • Complying with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information:

We may share your information with:

  • Healthcare Professionals: We share your health information with the healthcare professionals who provide services through our platform, to facilitate your care.
  • Service Providers: We share your information with third-party service providers who assist us in providing and improving our services, such as payment processors, data analytics providers, and customer support providers. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
  • Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event that Third Sector Benefits is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your sensitive information during transmission and storage.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights:

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving promotional communications from us.

To exercise these rights, please contact us at [insert contact information]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to collect information about your use of our website and services. Cookies are small text files that are stored on your device when you visit a website. We use cookies to personalize your experience, to analyze trends, and to administer our website. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

7. Children’s Privacy:

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [insert contact information]. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our records.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our website and services after the posting of any changes constitutes your acceptance of such changes.

9. Contact Information:

If you have any questions or concerns about this Privacy Policy, please contact us at [insert contact information].

Effective Date: [Insert Date]